The below salon policies have been established to provide you our guest with the best experience possible.
Reservations
- How would you like to be reached? We can send a text message, email or both. You choose.
Additional Service Time
- Reservations that require additional time are subjected to an extra charge at the degression of the service provider.
Cancellations & No Shows
- Your reservation is very important to us. To enable us to utilize our waiting list, we ask for a 24 hour notice to cancel all reservations. All no shows will be subjected to a service fee.
Product Return & Exchanges
- We will gladly apply the full value of any gently used hair products within 14 days of purchase. Unfortunately , we cannot except returns on hair brushed and hair tools.
Payment
- We accept cash, check and all major credit cards & apple pay. All return check fees are subject to a $35 fee.
Gratuity
- Effective July 1, 2024, kindly be informed that the pelo by edgardo salon will cease accepting tips on credit cards. We kindly request that gratuities be given in the form of cash or Venmo. Your understanding and cooperation are greatly appreciated. Thank you for your continued support.